Are Customers the Sun at the Center of Your Business Universe?

At one point in history, people believed that Earth was at the center of the universe—that the sun, moon and other planets all revolved around US. Knowing what we do now, that viewpoint seems both crazy and egocentric, but that theory was formed by people with limited information and resources who were doing their best …

Are Customers the Sun at the Center of Your Business Universe? Read More »