Ali Cudby

Evaluate This Company Response: UPDATE & Your Opinion

A company response to an unhappy customer can determine the future of the relationship. Unhappy customers aren’t always a bad thing. All companies screw up from time to time. When companies apologize and fix their mistakes, customers can walk away feeling greater loyalty afterwards. The outcome depends on how customers feel in that interaction. Customers …

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Want More Customer Engagement? Join Our Challenge And Get Your Roadmap

It’s a challenge to grow your business. You’re tired of the endless sales grind.  Sound familiar? Constantly having to get new customers can feel like running on a hamster wheel – going and going and getting nowhere. Imagine how much easier it will be when your existing customers tell everyone how much they appreciate you. …

Want More Customer Engagement? Join Our Challenge And Get Your Roadmap Read More »