Improve Customer Retention
Add revenue and boost your profit
Workshops – Keynotes – Business Advisory
“Working with Ali has produced fast results that will generate long-term impact. What a great experience!”
– Brock Hesler, Indiana Chamber of Commerce
Keep Your Customers Book
How To Stop Customer Turnover, Improve Retention and
Get Lucrative, Long-Term Loyalty
Meet Ali Cudby
Bestselling Author, Speaker, Transformation Creator
Imagine how great it would feel to land your next customer with the confidence they’re going to stick around and be wildly profitable. No matter how you bring in revenue, Ali Cudby can help you achieve your goals because she wrote the book on customer retention – literally.
Bestselling author and Wharton MBA, Ali has spent 20 years refining her craft. She also dedicates her time to teaching tomorrow’s business leaders Entrepreneurship at Purdue University. Ali’s company, Your Iconic Brand, works with companies from Fortune 500 to pre-revenue start-ups with a range of options to help companies improve long-term customer value.
Get everything you need
to keep your customers.
If you’re ready to boost customer loyalty and retention for your organization, Ali offers keynotes, workshops and business advice to provide customized solutions for business growth.
“We are setting a best practice standard for associations across the US thanks to our work with Ali. Plus, she identified a tactical opportunity that will save significant time and money in our department and across the entire organization. Working with Ali has produced fast results that will generate long-term impact. What a great experience!”
Brock Hesler, Indiana Chamber of Commerce
“Bringing in Your Iconic Brand was a fantastic decision. You developed an outstanding brand process that set a new benchmark for what we can achieve. Your strategic vision was transformational and also clear. And you made it easy for my team to implement, which made it easy for us to be successful. Your work made the end-client look like geniuses. Thank you!!!”
Andrew Curtis, FuelVM
“Ali’s training and coaching were instrumental in morphing our Customer Representatives. She will help you connect deeper with your customers – you will learn how to make your customers come back for more!”
Laura Burke, Bare Necessities
“By implementing Ali’s system, we are blowing past sales goals to the point where I’m going to have to adjust them all. Your strategies have really worked.”
Lauren Long, Retail Business Owner